FREE SHIPPING* AUSTRALIA-WIDE

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*for guest orders over $125. Free Shipping on all Rig Rewards Orders. Extra charges may apply for bulky or remote deliveries.

How It Works

Order Placed

Your gear is packed and the adventure prep begins. You’ll receive an order confirmation in your inbox within minutes.

On its way

Our orders usually ship within 1-3 business days - Once dispatched you'll receive tracking from one of our trusted couriers.

Delivered to your door

Your upgrades and accessories are delivered straight to your door, ready for your rig.

Fees & Charges
Postable Items
Orders under $125

A variable shipping fee applies, calculated at checkout based on the size, weight, and destination of your order.

Orders $125 and over

Free standard shipping on eligible items Australia wide. Rig Rewards members enjoy free standard shipping on every eligible order. Remote or regional deliveries may attract a small freight fee, which will appear at checkout.

Bulk Freight Items

Products such as bull bars, steel trays, and lift kits may require additional freight charges. These are calculated during checkout based on your location and item size.
We cover part of the freight cost to keep shipping affordable, and you’ll only ever pay a portion of the total delivery fee.

Need something urgently? Give us a call — we’ll do our best to make it happen.

Frequently Asked Questions

Delivery times may vary depending on your location and the size of your order. Estimated delivery times are:

  • Metro QLD, NSW & VIC: 2-4 business days

  • Metro SA: 3-5 business days

  • Metro WA, TAS & NT: 5+ business days

  • Rural & remote areas: 5+ business days

Please note bulky items and remote deliveries may take longer.

We work with a range of trusted courier partners and select the fastest and most cost-effective option based on your order size and delivery location. Our courier network includes Australia Post, Aramex, Border Express, and Allied Express.

Yes, we ship Australia-wide to locations serviced by our courier network. Please note some remote or regional areas may incur additional shipping charges, especially for bulky items.

We offer Australia Post Express and priority courier options on selected orders. Availability depends on the size and weight of the items in your order. At this stage, we do not offer air freight services.

If your order has not yet been dispatched, we can update your shipping address at any time. If your order has already shipped, we can attempt to redirect the parcel, this is not guaranteed, and additional courier redirection fees may apply.


How It Works

Order Online

Choose Click & Collect at checkout and select your nearest branch.

Wait for Confirmation

We’ll send you an email or SMS when your order’s ready to pick up.

Pick Up In Store

Bring your confirmation and grab your new gear. Yes, it’s that easy.

Where to Find Us

Sydney, Australia

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Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

09:00 - 15:00

CLOSED

Melbourne, Australia

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Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

CLOSED

CLOSED

Brisbane, Australia

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Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

CLOSED

CLOSED

Click & Collect is always free, with most orders ready for pickup in 1–3 business days.

Frequently Asked Questions

Order pickup is available from our Brisbane, Sydney, and Melbourne locations after purchase. Some in-stock items may be available for same-day pickup, while others may require 1-2 business days to prepare. You'll receive an SMS notification once your order is ready for collection.

No problem, just contact our customer service team and we'll help arrange it. Please note that bulky or heavy items already transferred to another warehouse for pickup may incur an additional transfer fee.

Saturday pickup availability varies by location. Please check your local branch trading hours before visiting for collection.

If your order has been paid in full, we can hold it for up to 2 months. After this period, the order may be refunded and can be repurchased when you're ready to collect.

Yes, all pickup locations offer onsite parking and forklift assistance for bulky or heavy items.

Still Need a Hand?

Give Us A Call

Call us at 1300 791 058
during our business hours.

Email Us

Send us a message at sales@4wh.com.au ↗

Chat With Our Bot

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If it can’t help, head to Support.